Last updated: September 27, 2026
We’re Here to Help
If you have a question about an order, a product, or anything else, the fastest way to reach us is by email. We read every message and aim to respond within one business day.
Email
info@scandinaviandesignsdeal.my
This is the primary channel for order inquiries, returns, and general questions. Please include your order number if your message relates to an existing purchase.
Phone
+1 442-247-4475
Phone support is available during the hours listed below. If you reach voicemail, please leave a brief message with your name, order number, and a callback number.
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM Pacific Time
Saturday – Sunday: Closed
Business Address
Scandinaviandesignsdeal
10033 Austin Dr
Spring Valley, CA 91977
United States
This is our operating address. We do not have a retail location open to the public. Please do not send returns to this address without first contacting us for return authorization — doing so may delay the processing of your return.
Response Time
We aim to reply to all email inquiries within 1 business day. During peak periods (such as major sale events), responses may take slightly longer. Phone calls are answered in the order received during service hours.
What We Can Help With
- Order status and tracking
- Returns and refunds
- Product questions
- Shipping issues
- General feedback
What We Cannot Do
We are unable to process address changes after an order has shipped. We cannot cancel orders once they have entered the fulfillment stage. For these requests, please contact us as soon as possible after placing your order.